Welcome to Kings Ophthalmics. We are committed to safeguarding your privacy and protecting your personal data in accordance with the Kenya Data Protection Act (DPA) 2019.

This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website: https://kingsophthalmics.co.ke.

1. Information We Collect

We collect the following personal information when you use our website:

  • Full name
  • Phone number
  • Email address

This data is collected via:

  • Contact forms
  • Order forms
  • Newsletter signup forms
  • Cookies (for analytics and website functionality)

2. How We Use Your Information

We use the data we collect to:

  • Respond to your inquiries and provide customer support
  • Process and fulfil orders
  • Send marketing communications (only when consent is provided)
  • Analyze website usage to improve our services

3. Cookies and Tracking

Our website uses Google Analytics to collect anonymous traffic data. Cookies help us understand how visitors interact with our site, allowing us to enhance user experience.

By using our website, you consent to the use of cookies. You may choose to disable cookies in your browser settings if you prefer not to share data in this way.

4. Third-Party Services

We use the following third-party tools and services, which may collect and process data:

  • Google Analytics (website analytics)
  • Mailchimp (email marketing)
  • WP Forms (form handling)
  • ELEX (shipping and eCommerce support)

These services process data according to their own privacy policies.

5. Data Sharing

We do not sell or share your personal data with third parties. Your information is handled solely by Kings Ophthalmics and the trusted services mentioned above, strictly for business operations.

6. Data Storage and Security

Your data is stored securely on our WordPress CMS, hosted on a secure server with:

  • Restricted administrative access
  • Regular server maintenance and security updates

We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or loss.

7. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Withdraw consent for data processing (where applicable)

To exercise your rights, contact us at:
šŸ“§ info@kingsophthalmics.co.ke
šŸ“ž +254 707 012 323

8. Audience

Our website is intended for adults (18+). We do not knowingly collect personal data from minors.

9. Compliance

We comply with the Kenya Data Protection Act (DPA) 2019, and adhere to ethical data handling practices that respect your privacy and security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have any questions or concerns about this policy or how your data is handled, please reach out to us:

Kings Ophthalmics
šŸ“§ info@kingsophthalmics.co.ke
šŸ“ž +254 707 012 323
šŸŒ https://kingsophthalmics.co.ke